Privacy Policy

Last Updated: July 1, 2024

At PIZZAPIZZA ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizapiza.org, use our mobile application, place an order, or otherwise interact with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Place an order
  • Sign up for our newsletter
  • Participate in promotions or surveys
  • Contact our customer service
  • Submit feedback or reviews

This information may include:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (we do not store complete credit card information)
  • Order history
  • Communication preferences

1.2 Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Usage data (pages visited, time spent, links clicked)
  • Location information (with your consent)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for various purposes, including to:

  • Process and deliver your orders
  • Create and manage your account
  • Send you order confirmations and updates
  • Communicate with you about promotions, new products, and services
  • Respond to your inquiries and provide customer support
  • Improve our website, products, and services
  • Analyze usage patterns and trends
  • Prevent fraudulent transactions and monitor against theft
  • Comply with our legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use the following types of cookies:

  • Essential cookies: Necessary for the website to function properly
  • Preference cookies: Allow us to remember your preferences and settings
  • Analytics cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

4. Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Delivery and logistics partners
  • Customer service providers
  • Marketing and advertising companies
  • Analytics providers
  • Cloud service providers

These third parties are only permitted to use your personal information to provide specific services and are required to protect your information in accordance with applicable laws.

5. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

  • Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Protection of rights: We may disclose your information to protect our rights, privacy, safety, or property, as well as those of our customers or others.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Right to access the personal information we hold about you
  • Right to request correction of your personal information
  • Right to request deletion of your personal information
  • Right to object to processing of your personal information
  • Right to request restriction of processing of your personal information
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

PIZZAPIZZA
6631 Batz Course Apt. 877
Littleland, QC M6G3N3
Email: privacy@pizapiza.org
Phone: +1 (724) 468-3285